yupiTerms of Use

We at yupi operate a platform for live sports, live-dealer tables, and slot games in jurisdictions where our services are legally permitted. These terms set out the conditions under which you access and use yupi, including account creation, deposits, withdrawals, and dispute resolution.

Our commitment is to keep your account secure, process your transactions fairly, and resolve disputes promptly. When you join yupi, you agree to follow these terms and comply with applicable laws in your jurisdiction.

Account Opening on yupi

To open an account on yupi, you must provide accurate personal information, including your full name, date of birth, email address, and phone number. We verify your identity before you can deposit funds or place activity. Our verification process may include document checks and address confirmation.

You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your yupi account, contact our support team immediately. We do not hold liability for losses resulting from shared or compromised credentials.

Your account on yupi is personal and non-transferable. You may not open multiple accounts or allow others to use your account. Duplicate or fraudulent accounts will be closed, and associated funds may be forfeited.

Deposits and Withdrawals on yupi

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank transfers (mobile banking, local payment, online payment, e-wallet virtual accounts). Deposits are processed subject to verification of your identity and source of funds. We reserve the right to request additional documentation if required by law.

Withdrawal requests are processed after account verification is complete. Funds are returned to the original payment method used for deposit. Withdrawal timelines depend on your bank or e-wallet provider; we do not control processing times on their end.

We do not charge withdrawal fees on yupi, but your bank or e-wallet may apply their own charges. Minimum and maximum withdrawal amounts are displayed in your account settings. Repeated withdrawal requests within short timeframes may be consolidated into a single transaction.

Bonus and Promotional Terms

Promotional offers on yupi are subject to specific terms, including minimum deposit amounts, wagering requirements, and game restrictions. Bonuses are credited to your account only after you meet the stated conditions. We reserve the right to modify or withdraw promotions at any time.

Bonus funds may not be withdrawn as cash; they are used only for gameplay. If you withdraw your account balance before meeting wagering requirements, any remaining bonus is forfeited. Abuse of bonus terms—such as rapid deposit and withdrawal cycles—may result in account suspension.

We do not offer fixed bonus amounts on yupi. All promotional offers are subject to terms and conditions displayed at the time of claim. Bonuses are non-transferable and apply only to the account holder.

Service Availability and Jurisdiction

Our services on yupi are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of yupi comply with the laws of your own jurisdiction before you register or deposit funds.

We operate under applicable regulations in supported regions. If you access yupi from a jurisdiction where our services are not permitted, we reserve the right to suspend or close your account without notice. Any funds in a suspended account may be held pending legal review.

Payment methods available on yupi—including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—are subject to local banking regulations. If your bank or e-wallet blocks transactions to yupi, contact your financial institution directly.

Dispute Resolution

If you have a complaint about your account on yupi, contact our support team with details of the issue. We aim to respond to all inquiries within a reasonable timeframe. Our team will investigate and provide a resolution based on our records and applicable terms.

Disputes regarding transactions, bonus eligibility, or account closure will be reviewed by our compliance team. We keep records of all account activity and communications. If you remain unsatisfied after our review, you may escalate your complaint through the channels listed in our legal notice.

We encourage users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta to reach out to our support team with any concerns. Our commitment on yupi is to resolve issues fairly and transparently.

Data Protection and Privacy

We collect personal data on yupi for account verification, payment processing, and compliance with applicable law. Your data is stored securely and is not shared with third parties except where required by law or to process your transactions. For full details, please review our privacy policy.

By using yupi, you consent to the collection and processing of your personal information as described in our privacy policy and these terms. We use industry-standard security practices to protect your account and payment information.

We at yupi are committed to fair play, secure transactions, and transparent terms. Your trust is our foundation.

These terms apply to all users of yupi and are effective from the date you create your account. We may update these terms at any time. Continued use of yupi after changes are posted constitutes your acceptance of the updated terms.

For legal inquiries or to report a concern, contact our support team through the channels listed in our legal notice. We are here to help.